ZERO ACCIDENTS CULTURE

Creating an enriching and secure work environment remains fundamental to promoting excellence across our workforce. Our ZERO Accidents Culture prioritises the safety, health and well-being of every employee. 

This focus enhances productivity, minimises employee absences, decreases accident rates and strengthens our reputation, while ensuring compliance with safety regulations.

EMPLOYEE SAFETY, HEALTH & WELLNESS

We are committed to ensuring a safe working environment across all operations and to protect the health and well-being of our employees.

OUR APPROACH

We maintain our focus on ensuring a safer today and tomorrow for our employees through our Health and Safety Policy, which aligns with the Carlsberg Group Health and Safety Standards.

We comply with the latest Occupational Safety and Health (Amendment) Act 2022, which has incorporated the Factories and Machinery Act 1967. Our Safety Management System in Singapore complies with the Workplace Safety and Health Act 2006. Our operations are certified under ISO 45001:2018 Occupational Health and Safety Management Systems.

Central to our philosophy is the fundamental belief that every accident is preventable, and no organisational priority supersedes the value of human life. We emphasise proactive safety practices, encouraging all employees to report unsafe conditions or behaviours immediately.

WE FOCUS OUR HEALTH & SAFETY STRATEGY ON 4 KEY PRIORITIES

Our global Health and Safety Policy applies to all personnel at our Malaysia and Singapore operations, both onsite and off-site locations. The health and safety team leads our safety agenda, focusing on developing safe work systems, reviewing programme effectiveness, analysing accident trends and maintaining workplace safety policies.

• Health & Safety Governance

Our Health, Safety, Security and Environment (HSSE) department, together with the Health and Safety Committee implements programmes to enhance safety across the Group.

We conduct monthly reviews of the implementation of safety rules, systems and programmes to identify gaps and share the findings internally.

• Safety Reporting System

Our safety reporting system empowers employees to raise concerns through multiple channels. 

They are empowered to report unsafe conditions to their Line Managers and have the explicit right to withdraw from any situation they reasonably believe poses an immediate risk to their safety.

In 2024, we received 6,874 reports on safety risks and unsafe behaviours from employees in Malaysia and Singapore.

• Occupational Health Services

Our occupational health services provide support through our in-house clinic and health monitoring programmes.

In Singapore, we support responsible behaviour by providing company-funded valet services for employees who consume alcohol during business engagements, reinforcing our 'Don't Drink and Drive' policy.

PROGRESS/ACHIEVEMENTS

In 2024, our operations in Malaysia and Singapore strengthened safety integration.

In Singapore, we:

• We installed awareness posters and reminder stickers to encourage everyone to hold the handrail while using the staircase.
• Marked 1,000 days of ‘No Lost Time Accidents’ in January 2024 by engaging the Singapore Association of the Visually Handicapped for a massage session for employees.

Raising Safety Awareness Through Interactive Learning

In June 2024, we held our first-ever TTZAB Programme & Safety Day in our Singapore operations, with an 85% employee participation rate (71 employees). The event featured two key activities: the Distracted Pedestrian and Distracted Driver simulations, which highlighted the dangers of using a phone while walking or driving, including slower reaction speed, reduced accuracy and increased risk of accidents. These activities aligned with Carlsberg Life Saving Rule #1: Always Follow Traffic Rules (on-site and on the road).

Our Health & Safety Performance

Our efforts in hazard identification and prevention involve systematic use of Life Saving Rules, learning from past incidents, analysing behaviour observation data and incorporating insights from risk assessments and workplace inspections.

In June 2024, our Canning Line Project reached a major safety milestone of 80,000 man-hours without any Lost Time Accidents (LTAs) for contractors. We maintained zero fatalities across our Malaysia and Singapore operations. 

We treat every incident with utmost seriousness. All incidents are recorded and investigated thoroughly according to procedures, before they are presented to the regional and the Carlsberg Group health and safety teams. Injured workers are given appropriate recovery time before they return to work. To prevent future recurrences, we have reinforced our safety measures and continuously improved our Standard Operating Procedures (SOPs).

GOING FORWARD

We remain dedicated to strengthening our leadership coaching capabilities and enhancing safe behaviours, while adhering strictly to our Life Saving Rules.

We will further enhance our safety protocols through improved Standard Operating Procedures, particularly in high-risk areas such as working platforms, trench work and traffic management zones.

We will continue our detailed training programmes and maintain our systematic approach to incident investigation and prevention, using insights gained to continually improve our safety management system.